Usher Staff - Denver Performing Arts Center
Location: Denver, Colorado US
Job Number: 81
Position Title: Event Staff
Are you customer service-oriented? Interested in working in the largest performing arts complex under one roof? Do you want to be a part of the downtown Denver cultural scene? The Denver Performing Arts Complex (DPAC) is home to a Tony Award-winning repertory theater company, Broadway touring productions, contemporary dance and ballet, magnificent chorales, a major symphony orchestra, internationally-acclaimed opera and more. We strive to provide the absolute best first impression management and customer service to our clients and guests. Be a part of an exciting, fast-paced work environment -- come work with Argus Event Staffing! We are the staffing leader in Colorado and are looking for exceptional Ushers.
Pay for Argus Event Staffing Ushers working events at DPAC will be $10 per hour. Opportunities for advancement will be available for any Usher with the desire to move up within our organization.
Argus Event Staffing also provides work opportunities at various concert and sporting venues like Sports Authority Field at Mile High, Fiddler's Green, Pepsi Center, Red Rocks, Coors Field and many others. If you are hired as an Usher for Argus Event Staffing at DPAC, you will have the opportunity to work our other venues in the Denver metro area. Pay rates for Team Members at other venues will vary from DPAC.
As an Usher, you must be capable of performing the essential functions of the position assigned. These include but are not limited to:
-Provide assistance to patrons of the Temple Hoyne Buell Theatre, the Ellie Caulkins Opera House, and Boettcher Concert Hall
-Help patrons find their seats in client venue
-Provide response instructions during emergency situations
-Assist patrons with disabilities in client venues
-Distribute and educate patrons on how to use assistive listening devices
-Communicate event-specific information and policies
-Prepare and distribute event/show programs
-Responsible for enforcing venue policies while working closely with other Argus and client employees to ensure proper guest entertainment experience
-Proactively communicate with all levels and work collaboratively with Corporate Argus; Human Resources, Accounting, Operations etc.
-High school diploma or GED and/or equivalent work experience
-Contributes to maintaining the integrity of the organization, displays high standards of ethical conduct, understands the impact of violating these standards on an organization, self, and others, and is trustworthy
-Show understanding, courtesy, tact, empathy, and concern; develop and maintain relationships; may deal with people who are difficult, hostile, and/or distressed; relate well to people from varied backgrounds and situations; and is sensitive to individual differences
-Communicate or explain ideas and/or information clearly and thoughts are well organized
Identify problems, determine accuracy and relevant information, and use sound judgment to generate and evaluate alternatives and to make recommendations
-Is sensitive to cultural diversity, race, gender, and other individual differences in the workforce
-Receive, attend to, interpret, and respond to verbal messages and other cues such as body language in ways that are appropriate to listeners and situations
-Understand and interpret written material including technical material, rules, regulations, instructions, reports, charts, graphs, and tables; and apply what is learned from written material to specific situations
-Deals calmly and effectively with high stress situations (i.e. hostile individuals, emergency situations, dangerous situations)
-Must be able to respond to change in a positive and productive way
-Must exhibit an emphasis on customer service
-Demonstrate organization and attention to small yet critical details
-Ability to handle multiple tasks
-Must be able to move in a quick, energetic manner
-Must be able to access all areas of the venue utilizing stairs
-Long periods of standing and constant movement around event area is expected on event days
-Must be able to work in limited lighting.
-Ability to safely and successfully perform the essential job functions of the position with or without accommodation. (Standing, walking, speaking over radio, etc.)
-Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards
-Must be able to safely lift and carry up to 40 lbs.
-All your information will be kept confidential according to EEO guidelines
-We do require successfully completing background checks
Community / Marketing Title: Usher Staff - Denver Performing Arts Center
Behind every satisfied fan and music lover experiencing the thrill of victory, the rush of a game-winning drive or the excitement of a live performance, Argus is there. From parking management, crowd control, event security and registration support, we create a safe, no-worries entertainment environment for venue management and attendees. While we aren't making big plays on the field or revving up fans on stage, we are there behind every pillar, at every security station, ensuring that the event is a success. Argus - woven into the fabric of every great event. Choose Argus.
EEO Employer Verbiage:
Argus Event Staffing provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Argus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Argus expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of any Argus employees to perform their job duties may result in discipline up to and including discharge.
Location_formattedLocationLong: Denver, Colorado US